Purposeful design: creating a better user experience for citizens

<p>In episode no. 79, guests Simon Goodrich, Co-founder and Luke Thomas, senior legal designer, Portable cover:</p> <ul> <li>Portable’s work and its founders’ motivation to do the work it does;</li> <li>Simon’s journey from community radio and running a film festival to his current work;</li> <li>What prompted Portable’s foray into justice issues and how design and technology can leverage high value tasks and have impact;</li> <li>Specific justice projects including with family violence, young people, wage theft issues and Amica;</li> <li>Luke shares his daily activities of a legal designer;</li> <li>The stage of the design process that both Luke and Simon think is most critical;</li> <li>What Luke has learned from working on numerous projects; </li> <li>Why Simon thinks constraints are good, and tips on navigating them;</li> <li>How to determine whether an organisation will succeed with a design project;</li> <li>Simon’s creative ways to get around resourcing constraints to make a project happen;</li> <li>Whether online information, advice or dispute resolution will make the most difference; </li> <li>Broader actions that are required to improve people’s experience of the law; </li> <li>Tips for effective multidisciplinary collaboration; </li> <li>Approaches that lead to better design outcomes; </li> <li>The one thing they want you to know about Portable; and</li> <li>Simon and Luke’s definition of legal innovation!</li> </ul> <p>Proudly sponsored by Neota Logic </p> <p>Links:</p> <ul> <li><a href="https://portable.com.au/">Portable</a></li> <li><a href="https://www.neotalogic.com/solutions/">Neota Logic Solution Gallery</a></li> <li><a href= "https://neotalogic-1.wistia.com/medias/wf4jlgdfp4">Neota Logic</a></li> <li><a href= "https://www.churchilltrust.com.au/project/to-increase-access-to-justice-with-design-multidisciplinary-collaboration-and-digital-innovation/"> Churchill Trust Project</a></li> <li><a href= "https://surveys.usq.edu.au/index.php/883578?lang=en&utm_source=spare&utm_medium=spare3&utm_campaign=