Process Driven: Stop Restarting Jobs [AW 108]

Guest host and a shop tour with Lorenzo Pellicciotta, CarStar, Oakville, Ontario. Lorenzo discusses his path to becoming an entrepreneur and why processes and procedures are critical to gathering all information on a vehicle the first time. Watch the Episode on https://www.youtube.com/watch?v=XDmpCq6NerM (YouTube) Lorenzo Pellicciotta, President, https://www.carstar.ca/en/locations/on/oakville/carstar-oakville-west-16210/ (CarStar), 2 locations Oakville, Ontario. Listen to Lorenzo's previous episodes https://remarkableresults.biz/?s=%22lorenzo+pellicciotta%22 (HERE) Key Talking Points 1991 at 25 years old- worked at import dealerships, wanted to own his own business with anything (tool distributor, pizza, subs).  Purchased collision business- took a financial loss in beginning going from technician to owner Your vision will change- push and change your goals as time goes on. Learn from your mistakes and others.  Processes and procedures- capturing the disablement, ordering parts 1 time, when parts arrive the job starts and is completed. Eliminate second run-throughs. Uses pictures of what equipment should look like when it is put away.  Release meetings- 10 minute meetings, multiple times a day to keep everyone on the same page  Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour athttp://www.dormanproducts.com/Tour ( www.DormanProducts.com/Tour)   http://aft