Preventing Employee Apathy [THA 258]

https://www.youtube.com/watch?v=z7Q7J8f1F6o Key Talking Points Team apathy- Is the owner being disengaged or having burnout? Maya Angelou quote -  “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” If we don't care how the other person feels, we have failed.    Showing you care with customers and employees Leadership role- make the people your passion Engagement survey- is there someone at work that encourages my development? Does my supervisor care about me as a person? Think about the last time you had an engaged server at a restaurant- how did that make you feel? What are your employee roadblocks? How can you remove that roadblock for them? How are you doing? How are we doing? How is the company doing? Performance management instead of reviews High priority interrupts- addressing and correcting issues immediately Hiring process-12 step process, 3-6 weeks, meetings, writing assignments, discussions. Are you passionate about customers? How have you wowed a customer? How did you make an upset customer, happy? DISC assessment. Connect with the show: http://aftermarketradionetwork.com (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners: This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Sh