Power Virtual Agents with Michael Vakoc

<p>FULL SHOW NOTES<br/><a href='https://podcast.nz365guy.com/166'>https://podcast.nz365guy.com/166</a></p><ul><li>Getting to know Michael Vakoc – from the Czech Republic, who now lives in the US and how he met his wife  </li><li>Michael’s favourite thing about Prague and what brought him from Prague to the United States  </li><li>Michael’s transition from Microsoft teams to Power Virtual Agents  </li><li>A discussion on how he got started working with Microsoft  </li><li>Michael’s role and his involvement with Power Virtual Agents  </li><li>An Introduction to what a <a href='https://powervirtualagents.microsoft.com/en-us/'>Power Virtual Agent</a> (PVA) </li><li>The expectations and what the interest is from a customer’s perspective like in the market </li><li>How Power Virtual Agent is built, features, and the benefits people can get from using it </li><li>The relationship between Power Virtual Agent and <a href='https://docs.microsoft.com/en-us/power-automate/'>Power Automate</a> </li><li>The story of CDS – do we need it for Power Virtual Agent? </li><li>What&apos;s the support model for finished apps from Dynamics 365? </li><li>The type of personas they see working with Power Virtual Agents </li><li>The type of industries that can adapt and use this technology </li><li>How much does AI Play in the Power Virtual Agents Product? </li><li>How do microservices (275 prebuilt connectors) work with Power Virtual Agents?  </li><li>Talks about the product pricing for Single App and Unlimited App </li><li>Minimum requirements for licensing </li><li>The ability of the Power Virtual Agent to hand-off to a real agent </li><li>Does Microsoft have their own live agent? How can people access it and use it?  </li><li>Ways to capture issues when a bot does not have an answer </li></ul><p><a href="https://www.agilexrm.com">AgileXRM</a>&nbsp;<br>AgileXRm - The integrated BPM for Microsoft Power Platform</p><a rel="payment" href="https://www.buymeacoffee.com/nz365guy">Support the show</a><p>If you want to get in touch with me, you