Playing The Long Term Game In ECommerce By Delighting Your Customers | Valentin Radu & Yaron Been

<p><span style="font-weight: 400;">Valentin Radu is the founder and CEO of Omniconvert, a SaaS company that is disrupting the eCommerce space on how brands should perceive growth (where the norm is 100% focus on acquisition and massive neglect on retention).</span></p> <p><span style="font-weight: 400;">Valeintin also founded the CVO Academy which teaches ecommerce store owners about Customer value optimization.</span></p> <p> </p> <p><span style="font-weight: 400;">Our conversation was super interesting and insightful.</span></p> <p><span style="font-weight: 400;"><br /></span><span style= "font-weight: 400;"><br /></span><span style= "font-weight: 400;"><br /></span><span style="font-weight: 400;">We talked about:</span></p> <p><span style="font-weight: 400;">1)Why you need to shift your focus from Customer acquisitions to Lifetime value optimation</span></p> <p><span style="font-weight: 400;">2)How to use the Net promoter score in order to increase your profits</span></p> <p><span style="font-weight: 400;">3)Zero party data and how it can help with personalization of your customers funnel</span></p> <p><span style="font-weight: 400;">4)How Valentin increased the referral rate in one of his companies by surpsrsing his customers on their birthday </span></p> <p><span style="font-weight: 400;">and much more...</span><span style= "font-weight: 400;"><br /></span><span style= "font-weight: 400;"><br /></span><strong>For more info:</strong></p> <p><strong>The CVO academy-</strong><strong><br /></strong><a href= "https://academy.omniconvert.com/courses/cvo-course"><strong>https://academy.omniconvert.com/courses/cvo-course</strong></a></p> <p><strong>https://www.omniconvert.com/</strong></p> <p><a href= "https://www.linkedin.com/in/valentinradu/"><strong>https://www.linkedin.com/in/valentinradu/</strong></a></p> <p> </p> <p><span style="font-weight: 400;">**</span><span style= "font-weight: 400;"><br /></span><span style= "font-weight: 400;">Check out the EcomXFactor Youtube Channel:</span><span style= "font-weight: 4