Peter Merholz on the Structure of Organizations

<p>My guest today is <a href="https://www.petermerholz.com">Peter Merholz</a>. Peter is one of the co-founders of the pioneering UX design consultancy Adaptive Path, now part of Capital One. After leaving Adaptive Path, he has structured and led design teams in various organizations. Peter and his co-author, Kristin Skinner, wrote <a href="https://amzn.to/36NagSA"><em>Org Design for Design Orgs</em></a>, <em>the</em> book on how to organize design teams. In this episode, we discuss how the structure of organizations influences their customer’s experiences.</p> <h2>Listen to the full conversation</h2> <p><a href= "https://theinformeddotlife.files.wordpress.com/2020/02/the-informed-life-episode-28-peter-merholz-2.mp3"> https://theinformeddotlife.files.wordpress.com/2020/02/the-informed-life-episode-28-peter-merholz-2.mp3</a></p> <p><span id="more-546"></span></p> <h2>Show notes</h2> <ul> <li><a href= "https://www.petermerholz.com">PeterMerholz.com</a></li> <li><a href="https://twitter.com/peterme">@peterme</a> on Twitter</li> <li><a href="https://www.adaptivepath.com">Adaptive Path</a></li> <li><a href="https://amzn.to/36NagSA"><em>Org Design for Design Orgs: Building and Managing In-House Design Teams</em></a> by Peter Merholz and Kristin Skinner</li> <li><a href= "https://rosenfeldmedia.com/books/practical-design-leadership/"><em> Liftoff: Practical Design Leadership to Elevate Your Team, Your Organization, and You</em></a> by Chris Avore and Russ Unger</li> <li><a href= "https://theinformed.life/2019/11/10/episode-22-andrea-mignolo/"><em> The Informed Life</em> Episode 22: Andrea Mignolo on Designerly Ways of Being</a></li> <li><a href="https://www.ideo.com">IDEO</a></li> <li><a href="https://www.ideo.com/people/tim-brown">Tim Brown</a></li> <li><a href= "https://www.designcouncil.org.uk/news-opinion/what-framework-innovation-design-councils-evolved-double-diamond"> The Double Diamond</a></li> <li><a href="https://en.wikipedia.org/wiki/Conway's_law">Conway’s Law</a></li> <li><a href= "https://web.archive.org/web