Paul Rutter | Master Customer Experience, Not Customer Service

<p>After spending over 25 years in the hospitality industry, Paul has discovered how to go beyond a “perfect” customer experience. Through teaching his audience to stop viewing perfect as an end goal, and instead see it as a starting line, Paul encourages companies to stop settling for delivering merely “perfect” service.</p> <p>Paul is author of "Repeat Business, Inc: The Business of Staying in Business", an Advanced Communicator in Toastmasters International, and a member of the National Speakers Association.</p> <p>In this episode Neil & Paul discuss these and other topics 👇</p> <p>👉 How the cruise line industry business model of repeat customers can transfer to other industry's</p> <p>👉 Why the cruise line industry is so successful at providing a flawless customer experience. </p> <p>👉 And what can other businesses can do to improve customer experience and retain clients.</p> <p>Connect with Paul 👇💻</p> <p>Email: <a href='mailto:prutter7000@aol.com'>prutter7000@aol.com </a></p> <p>Website: paulrutterspeaks.com</p> <p>Linkedin: linkedin.com/in/parutter</p>