Online dispute resolution: If not now, when?

In episode no. 74, I continue the conversation about technology in courts from episode 73 with Dr Anne Wallace and discuss online dispute resolution “ODR”.  I cover: <ul> <li>How ODR is defined;</li> <li>6 key characteristics of ODR;</li> <li>Advantages and disadvantages of ODR;</li> <li>International and Australian examples of ODR;</li> <li>The different forms of technology used in ODR;</li> <li>The volume of disputes resolved by e-commerce platforms;</li> <li>Whether ODR should be applied to resolve disputes at scale;</li> <li>How an effective ODR should be designed and what it should include;</li> <li>Is there a professional obligation to use ODR and in what circumstances?; and</li> <li>For the first time on Reimaging Justice, I answer a listener’s question!</li> </ul> <p>Proudly sponsored by Neota Logic </p> <ul> <li><a href= "https://www.qls.com.au/Content-Collections/Reports/2021-Innovation-Committee-Report"> 2021 Innovation Committee Report</a></li> <li><a href="https://www.neotalogic.com/solutions/">Neota Logic Solution Gallery</a></li> <li><a href= "https://neotalogic-1.wistia.com/medias/wf4jlgdfp4">Neota Logic</a></li> <li><a href= "https://www.churchilltrust.com.au/project/to-increase-access-to-justice-with-design-multidisciplinary-collaboration-and-digital-innovation/"> Churchill Trust Project</a></li> </ul> <p>Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – <a href= "episodes/view/episodes/view/episodes/view/episodes/view/content/content/andreaperrypetersen.com.au">andreaperrypetersen.com.au</a></p> <p>Twitter - <a href= "https://twitter.com/ReimaginingJ">@ReimaginingJ</a></p> <p>Facebook – <a href= "https://www.facebook.com/groups/276766929638522/">Reimagining Justice group</a></p>