Online convenience vs. customer service

<p>Over the past couple weeks the COVID virus has gone through my household, and I’ve been too busy to put together a well researched podcast. But I wanted to share a story with you that I think some of you might be able to relate to. It is a story about where all of our time has gone. In the modern era we’ve traded customer service for convenience.  This is my saga.</p> <p>We think that we're saving time by online shopping, but sometimes that turns out to be the opposite of the truth. Join me while I take you through my personal saga in which I discovered that in the modern era we may have mistakenly traded good customer service for "convenience."</p> <p>Follow me at <a href='http://www.therationalview.ca'>www.therationalview.ca</a></p> <p>Join the Facebook discussion @TheRationalView</p> <p>Twitter @AlScottRational</p> <p>Instagram @The_Rational_View</p> <p>#TheRationalView #podcast #convenience #customerservice #online #rant</p>