Onboarding New Team Members [THA 297]

Have you ever experienced the butterflies in your stomach when you start a new job? You arrive on the first day and feel lost as surrounding employees are busy at work.  What is your onboarding process for new employees? How do you make their first day efficient, comfortable and welcoming? Listen to learn just one thing and commit to finetuning your onboarding process <p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong>Watch the Episode on </strong><a href="https://www.youtube.com/watch?v=J_rOBcloVbk" target="_blank" rel="noopener"><strong>YouTube</strong></a></span></p> AJ Nealey, <a href="https://www.nealeyauto.com/" target="_blank" rel="noopener">Nealey Auto Service</a>, Edgewater, MD. Listen to AJ’s previous episodes <a href="https://remarkableresults.biz/?s=AJ+Nealey" target="_blank" rel="noopener">HERE</a> Sam Craven, <a href="https://www.thegaragisti.com/" target="_blank" rel="noopener">The Garagisti</a>, Houston, TX. Listen to Sam’s previous episodes <a href="https://remarkableresults.biz/?s=sam+craven" target="_blank" rel="noopener">HERE.</a> Edgar Reyes, Service Director, <a href="https://www.totaltrue.com/" target="_blank" rel="noopener">Schertz Auto Service</a>, Schertz, TX.  Listen to Edgar’s previous Episodes <a href="https://remarkableresults.biz/?s=%22edgar+reyes%22">HERE</a> Key Talking Points <ul> <li><span style="font-weight: 400">You always want to make sure that your customers have a great experience, especially if it’s the first time that customer is in our shop, so why do we not make sure we do the same with our internal customers? </span></li> <li style="font-weight: 400"><span style="font-weight: 400">Start the onboarding at the last step of the interview</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Listen for unsaid things- Why are they leaving? What didn’t they like? “Tell me more” and listen </span></li> <li style="font-weight: 400"><span style="font-weight: 400">Create a meaningful connection</span></li