Offering night and weekend support without burning out your team

<p>Some other topics discussed this week:</p><ul> <li>Rick separated his marketing site from his app and launched a site for his b2b product: <a href="https://www.legupbenefits.com/">www.legupbenefits.com</a> </li> <li>Less Annoying CRM launched a new help site and in-app help center.</li> <li>We discuss what interns can do to get the most out of a remote internship.</li> <li>Rick's ridiculous shoes arrived and they're meh. The lesson is: Don't buy shoes because a company put their logo on them.<ul><li>Rick will yell at me if I don't point out that he didn't get the ones with Slack's logo, he got the same type of shoe without the logo.</li></ul> </li> <li>We give a few shoutouts:<ul> <li> <a href="https://demodesk.com/">Demodesk</a> is a great tool for giving demos to customers.</li> <li> <a href="https://www.amazon.com/Turn-Ship-Around-Turning-Followers/dp/1591846404">Turn the ship around</a> is a helpful book on leadership.</li> <li> <a href="https://softwaresocial.dev/episodes/health-insurance-for-bootstrappers">This episode on health insurance for startup founders</a> is interesting and started a conversation about premium tax credits.</li> </ul> </li> </ul><p><br></p>