NFON: CX and Scalable UC As-A-Service in the Modern Contact Centre

In this EM360 Podcast, we delve into the use cases and benefits of CX and scalable unified-communications-as-a-service (UCaaS) in the modern contact centre with Chris Selby-Rickards, UK Marketing Director at NFON, and Steve McSherry, Commercial Director at Daktela UK