New Age Employees Require A New Way of Thinking [AW 176]

<div class="px-10"> <div class="text-lg pt-4 text-left prose-lg"> <div class="px-10"> <div class="text-lg pt-4 text-left prose-lg"> <p style="line-height: 16.5pt">Pete McNeil discusses the changing needs of employees in the post-COVID workplace, particularly focusing on Gen Z employees. He talks about the importance of providing a positive customer experience and adapting to the preferences and attention span of Gen Z employees. He also discusses the challenges of hiring and retaining Gen Z employees, including the need for benefits, learning opportunities, and potential pay advantages.</p> <p style="line-height: 16.5pt">Pete McNeil, <a href="https://mcneilsutah.com/" target="_blank" rel="noopener">McNeil’s Auto Care</a>, Sandy and Riverton, UT. Pete’s previous episodes <a href="https://remarkableresults.biz/?s=pete+mcneil" target="_blank" rel="noopener">HERE</a></p> </div> </div> </div> <div class="text-lg pt-4 text-left prose-lg"> <p style="line-height: 16.5pt">Show Notes:</p> <div class="px-10"> <div class="text-lg pt-4 text-left prose-lg"> <ul> <li><a href="https://youtube.com/live/VGWM_cviW7s" target="_blank" rel="noopener"><strong>Watch Full Video</strong></a></li> <li>The Legacy of Old Car Repair Tools (00:01:39) Discussion about displaying old car repair tools in the waiting room to showcase the evolution of automotive technology.</li> <li>The Importance of Customer Experience (00:07:21) Highlighting the exceptional service provided by a server at a restaurant and the need to recruit service advisors from industries with a focus on customer experience.</li> <li>Understanding Gen Z Employees (00:08:47) Exploring the characteristics and preferences of Gen Z employees, including their shorter attention span and the need for clear direction and guidance.</li> <li>Gen Z Challenges in the Workplace (00:09:18) Discussion on the challenges faced by Gen Z employees entering the workplace without prior working experience.</li> <li>Adapting to Gen Z Preferences (00:12:19) Exploring the changing expecta