Microsoft’s Customer Insights with Satish Thomas

<p>FULL SHOW NOTES<br/><a href='https://podcast.nz365guy.com/172'>https://podcast.nz365guy.com/172</a></p><ul><li>A Brief introduction about Satish Thomas&apos; life – Personal, Educational and Career Background – started as an intern in Microsoft  </li><li>Discussion about his interests, hobbies and the great things about Botswana, Southern Africa  </li><li>Find out about the book Satish wrote and what he learnt from that experience   </li><li>Satish&apos;s involvement in Microsoft Dynamics Lifecycle Services and how it started  </li><li>The methodologies involved in Microsoft Dynamics Lifecycle Services (LCS)  </li><li>Satish&apos;s journey to working with Microsoft  </li><li>An overview of Microsoft Customer Insights  </li><li>What Satish thinks about Microsoft AppSource   </li><li>If Satish is going to re-build AppSource today, would he do anything differently?   </li><li>The portfolio Satish is currently responsible for – what would a partner be working with and what will the customer see in the market now  </li><li>Learn more about what a customer data platform (CDP) is and how does it help your business  </li><li>The reasons why Microsoft built Customer Insights and its origin   </li><li>The type of industries who are using this technology particularly the Microsoft Customer Insights  </li><li>What kind of data sets people commonly use  </li><li>Companies and industries that are taking advantage of Microsoft Customer Insights   </li><li>System wise, where do these data coming from?  </li><li>ISV Story for Microsoft Customer Insight products  </li><li>What excites Satish about the Wave 1 announcement  </li><li>Resources and training materials available for the community to access – <a href='https://dynamics.microsoft.com/en-ca/customer-service/overview/'>Dynamics 365 Customer Insights</a> and <a href='https://www.d365ug.com/events/event-description?CalendarEventKey=9b2a31ba-6649-49b8-8c7f-fda623d516d4'>Customer Insights in a day workshop</a>   </li></ul><p><br/><b>Books and Resources</b></p><ul><li>Books –