MEP EP#330: Rogue Gerbers - Jerry McDaniel of Customer Care at MacroFab

<h4><a href="https://macrofab.com/blog/mep-ep330-rogue-gerbers-jerry-mcdaniel-of-customer-care-at-macrofab" target="_blank">MEP EP#330: Rogue Gerbers - Jerry McDaniel of Customer Care at MacroFab<strong><br></strong></a></h4><p><a href="https://www.linkedin.com/in/jerry-mcdaniel-0693b830/" target="_blank" rel="noopener"><strong>Jerry McDaniel</strong></a></p> <ul> <li>Has been at Macrofab for over 5 years</li> <li>Currently the Director of Customer Success</li> <li>Previous life, he was the CTO/CFO of Litigation Records Services <ul> <li>A records retrieval company in Texas managing litigation records for both Plaintiff and Defense attorneys</li> </ul> </li> <li>Application support for Presensoft Inc. for almost 11 years</li> </ul> <p><strong>Customer Success</strong></p> <ul> <li>How do you figure out how customer's act?</li> <li>What is the advice you can give to engineers?</li> <li>What is the weirdest thing a customer has ever done?</li> </ul>