Meaningful Customer Experiences | Andy Parnell | EP33

<p>What's a full-service marketing agency's most important offering...Brand Development? Social Media? SEO? &nbsp;Those elements (and dozens more) are essential, but without a keen eye on the customer experience, all the talent and productivity in the world will only take you so far. <strong>Andy Parnell </strong>and his colleagues at <strong>Lane | Terralever</strong> take pride in honoring their clients’ business goals, consistent communication, and creative visions. That noble ethos makes up the fabric of their corporate culture. &nbsp;</p> <p>On this episode of <em>Real Talk</em>, Andy gets real on several topics, including:&nbsp;</p> <p>• His Nevada Assemblywoman mom – Bonnie Parnell</p> <p>• Segueing from a non-profit to the private sector</p> <p>• Otis Redding and Top Gun</p> <p>• The stressors of a corporate merger - E.B. Lane and Terralever&nbsp;</p> <p>• The value of Net Promoter Score (NPS) and the Customer Experience</p> <p>• EOS/Traction Leadership Model</p> <p>• Their post-COVID office transition</p> <p>• Fresh Start Women’s Foundation</p> <p><strong>EPISODE RESOURCES&nbsp;</strong></p> <p>Lane Terralever website <a href="https://www.laneterralever.com/#gref">https://www.laneterralever.com/#gref</a> &nbsp;</p> <p>Instagram @laneterralever <a href="https://www.instagram.com/laneterralever/?hl=en">https://www.instagram.com/laneterralever/?hl=en</a></p> <p>Facebook - <a href="https://www.facebook.com/laneterralever ">https://www.facebook.com/laneterralever &nbsp;</a></p> <p>LinkedIn – Lane Terralever <a href="https://www.linkedin.com/company/laneterralever/ ; Andy Parnell https://www.linkedin.com/in/andy-parnell-46253110/">https://www.linkedin.com/company/laneterralever/ ; Andy Parnell https://www.linkedin.com/in/andy-parnell-46253110/</a></p> <p>NPower website <a href="https://www.npower.org/">https://www.npower.org/</a> &nbsp;</p> <p>Assemblywoman Bonnie Parnell (mom) – District 40, Nevada <a href="https://www.leg.state.nv.us/Session/73rd2005/Legislators/Assembly/Parnell.cfm">https://www.leg.state.nv