Matt Spiegel: Discovering the Value of CRMs

<p><strong>In this episode, Steve Fretzin and Matt Spiegel discuss:</strong></p><ul><li>The value of CRMs in your law firm and what makes a good CRM. </li><li>What makes Lawmatics such a great program for lawyers. </li><li>Continuing your relationship with the client after the case has finished. </li><li>Relationships as the key to your success as a business. </li></ul><p> </p><p><strong>Key Takeaways:</strong></p><ul><li>There is going to be some thought and commitment to setting up your CRM properly. However, it’s not as terrible as you probably think it will be. </li><li>The learning curve of the platform should never be an issue when setting up a CRM. </li><li>Lawyers must start thinking more like traditional businesses when it comes to customer/client interaction. </li><li>If you aren’t nurturing your relationships with your clients after the case ends, that is money you are leaving on the table. </li></ul><p> </p><p><i><strong>"When it comes to intake, follow-up is critical. Law firms that follow up immediately have a significantly higher conversion rate than law firms that don't do that." </strong></i><strong>—  Matt Spiegel</strong></p><p> </p><p><strong>Connect with Matt Spiegel:  </strong></p><p>Website: <a href="https://www.lawmatics.com/">Lawmatics.com</a></p><p>Email: <a href="mailto:Matt@Lawmatics.com">Matt@Lawmatics.com</a></p><p>LinkedIn: <a href="https://www.linkedin.com/in/mattspiegelesq/">linkedin.com/in/mattspiegelesq/</a></p><p>Twitter: <a href="https://twitter.com/mattspiegelesq?lang=en">twitter.com/mattspiegelesq</a></p><p> </p><p><strong>Connect with Steve Fretzin:</strong></p><p>LinkedIn:<a href="https://www.linkedin.com/in/stevefretzin/"> Steve Fretzin</a></p><p>Twitter:<a href="https://twitter.com/stevefretzin"> @stevefretzin</a></p><p>Facebook:<a href="https://www.facebook.com/salesresults/"> Fretzin, Inc.</a></p><p>Website:<a href="https://fretzin.com/"> Fretzin.com</a></p><p>Email: <a href="mailto:Steve@Fretzin.com">Steve@Fretzin.com</a></p><p>Book:<a href="https://www.amazon.com/Amb