Manager Headache: Episode 1 (Alan)

<p>In this episode, Ben does a real coaching session with Alan, an employee in a mid-level management position *(without direct reports), operating between upper leadership and the service team. </p><p>Alan (real name hidden for anonymity) discusses production issues, morale, and influencing team members who don't report to him, while also being seen as an authority figure by the executive team.</p>