Making Every Moment Matter: Employee Experience for the Modern Workforce

<p>In this episode of the HR Leaders podcast, I'm joined by my guest Marc Gingras, SVP, Employee Experience Strategy at WorkForce Software.</p><p><br></p><p><strong>Thanks to WorkForce Software for Supporting the show!</strong></p><p>Download your guide to improving employee experience for the modern workforce: https://bit.ly/3pTdrVO</p><p><br></p><p><strong>Episode Highlights</strong></p><p>00:00 - Intro</p><p>00:44 - Marc's background and mission</p><p>03:12 - How he defines employee experience</p><p>05:10 - Why we should focus on employee experience</p><p>06:25 - Employers and employees disconnected perception of EX</p><p>07:21 - Where employers are falling short (target your managers)</p><p>08:06 - Avoid the one size fits all approach when communicating</p><p>09:34 - Who "Owns"​ the Employee Experience?</p><p>10:40 - Improve your people's EX with moments that matter</p><p>14:29 - Technology can help managers build relationships with the frontline</p><p>16:18 - Consolidating communication coupled with the look and feel people want</p><p>18:44 - How tools grant flexibility and drive engagement</p><p>20:33 - How the ability to communicate frequently helps build culture</p><p>22:22 - The signs and symptoms of a bad employee experience</p><p>23:55 - The key takeaway Marc took from their research</p><p><br></p><p><strong>If you enjoyed the podcast be sure to subscribe for more content like this and visit our website to access resources mentioned: www.hrleaders.co/podcast</strong></p><p>See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer" target="_blank">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer" target="_blank">https://art19.com/privacy#do-not-sell-my-info</a>.</p>