Maddy Martin | Capture More Leads, Book More New Clients

<p>You only get one chance to make a good first impression, as the old saying goes. For a law firm, that boils down to the initial contact a potential client has with you. How that interaction goes can make all the difference when it comes to whether they hire you or not.</p><p> </p><p>Maddy Martin, head of education and growth at Smith.ai, a Silicon Valley-based reception company, provides a service that can help you capture more potential leads coming, as well as maintain good relationships with current clients, not to mention help with scheduling, basic intake, and more.</p><p> </p><p>Smith.ai offers virtual receptionists for live calls, live chats through your website, and even text messaging…backed up by machine learning and artificial intelligence. </p><p> </p><p>It may be a good way for your firm to cost-effectively improve productivity and customer service… and increase profitability as a result. </p><p> </p><p>We chat about the technology behind these services, privacy and security, and more, including…</p><p><br></p><ul> <li>How to cut down on doing work for clients for free</li> <li>Why “live chat” on your website and texting with clients can be so effective </li> <li>How to get paid without having to personally ask clients for money</li> <li>Why your paralegal is probably doing too much right now and what to do about it</li> <li>And more</li> </ul>