Lynn Thomas | Create Fiercely Loyal Clients and Employees

<p>Replacing a lost client is 6-times more expensive than retaining that same client… and replacing a key team member costs 1.5 to 2 times that person’s annual salary. </p><p> </p><p>One of the fastest, easiest ways to put more money on the bottom line is to focus on retention.</p><p> </p><p>My conversation with Lynn Thomas will show you how to take some simple steps that will have a big impact on employee and client satisfaction and loyalty, including:</p><ul> <li>How to conduct “stay interviews” to avoid “exit interviews” </li> <li>How to identify clients and employees in danger of leaving </li> <li>One small act that is worth the equivalent of 30% of a person’s compensation </li> <li>And much more</li> </ul><p>Retaining people--both clients and team members is more important right now than ever. This interview with Lynn Thomas will help you do both…</p><p> </p><p>Listen Now...</p>