Leadership Series - Managing up, down and across

<p>Most managers focus on managing those who report to them, Amas and Bob have a great conversation about managing up and across.  You enjoy the following:</p> <ul> <li>Why managing your manager is important</li> <li>When relationships at work really matter</li> <li>How do you handle the micromanager</li> </ul> <p>Learn more about Bob, Amas and the show at <a href= "http://www.contactcentershow.tv">www.contactcenter.tv</a></p> <p> </p>