Kristen Lumiere on Navigating Sticky Situations & Breaking Up With Salon Clients

<p>[241] It’s never a pleasant experience to deal with unhappy customers, but it’s really not that uncommon in the service industry. Prevention is important, and so is making a real effort to make amends when possible, but sometimes, the best thing to do is to break up with a client.</p> <p>In this week’s conversation, Hair Educator and Business Coach Kristen Lumiere <a href='https://www.instagram.com/kristen.lumiere/'>(@kristen.lumiere)</a> talks about the difference between a challenging service vs a client you’re better off breaking up with, the common anxiety-inducing situations you might face as a stylist or salon owner and shares both her five-step process to resolving them and the must-know tips you need to break up with a client.</p> <p>Links:</p> <p>Learn more about Kristen's education offerings: <a href='https://www.kristenlumiere.com'>https://www.kristenlumiere.com</a></p> <p>Download Kristen's Bless & Release Verbiage Guide: <a href='https://view.flodesk.com/pages/61e090714cfe7529d668a8a1'>https://view.flodesk.com/pages/61e090714cfe7529d668a8a1</a></p> <p>Listen to the Reviving the Stylist podcast on Spotify: <a href='https://open.spotify.com/show/4xdvLNdb4NsqQRJ9vQf9F8?si=930e563fbdac4317'>https://open.spotify.com/show/4xdvLNdb4NsqQRJ9vQf9F8?si=930e563fbdac4317</a></p> <p>Click here to subscribe to the weekly Phorest FM email newsletter: <a href='http://bit.ly/2T2gUj1'>http://bit.ly/2T2gUj1</a></p> <p>This episode was <a href='https://www.audioz.com/'>edited and mixed by Audio Z</a>: Montreal’s cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.</p> <p>Leave a Rating & Review: <a href='http://bit.ly/phorestfm'>http://bit.ly/phorestfm</a> </p> <p>Read the transcript, or <a href='http://bit.ly/2WbbAL3'>click here to learn more about Phorest Salon Software.</a></p>