Know Your Why—Or Prepare to Fail | Tinder on Customers

<p>The Big Themes:</p><ul><li><strong>Know your why.</strong> Don’t do projects with unclear outcomes or that do not solve a defined business issue/goal. Digital transformation only works if there’s actually a business transformation.</li><li><strong>Integrations.</strong>They’re more important that you think, take longer and can be problematic. The less spaghetti, the less mess.</li><li><strong>Your team will make or break your success.</strong> Pick the best partner, project leader, and internal team for your project, and if you don’t have a solid executive sponsor, you’re fighting an uphill battle.</li><li><strong>Control what you can control.</strong> Before your project gets approved, start getting your house in order. Clean up bad data before you start your project. Make sure you have a way to manage your project systematically throughout.</li></ul><p> </p><p>The Big Quotes:</p><p>“Customers and vendors celebrate this idea of go-live, like yay! And they have cakes and they take pictures and isn't that great. But the reality is that's really when the work begins.”</p><p> </p><p>This episode is brought to you by BMC Software.</p><p> </p>