Kelly Shaw on Leading Staff Up the “Team Esteem Staircase”

<p>[219] In her recently published book "How To Make Your Salon Work, So You Don't Have To," salon owner, coach, and author Kelly Shaw <a href='https://www.instagram.com/kellyshawme/'>(@kellyshawme)</a> shares the journey she underwent to get her salon to a space where everyone — her team, her clients and herself — felt happy and appreciated.</p> <p>This week's episode explores one of the many processes she relies on to create an emotionally secure environment for her team to thrive in: the Team Esteem Ladder. More specifically, we talk about the four specific steps it involves, the role of a leader, hyacinths and the importance of clear communication.</p> <p>Links:</p> <p>Learn more about Kelly's coaching services: <a href='https://www.kellyshaw.me'>https://www.kellyshaw.me</a></p> <p>Shop her book, "How To Make Your Salon Work, So You Don't Have To": <a href='https://www.kellyshaw.me/shop'>https://www.kellyshaw.me/shop</a></p> <p>Click here to subscribe to the weekly Phorest FM email newsletter: <a href='http://bit.ly/2T2gUj1'>http://bit.ly/2T2gUj1</a></p> <p>This episode was <a href='https://www.audioz.com/'>edited and mixed by Audio Z</a>: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.</p> <p>Leave a Rating & Review: <a href='http://bit.ly/phorestfm'>http://bit.ly/phorestfm</a> </p> <p>Read the transcript, or <a href='http://bit.ly/2WbbAL3'>click here to learn more about Phorest Salon Software.</a></p>