Keith Ingels: (EP 118) How Lean Can Improve Customer Experience?

<p><span style="font-weight: 400;">In this episode,</span> <span style="font-weight: 400;">Keith Ingels, Raymond Lean Management manager of solutions with over twenty years of experience in the Toyota Material Handling network, covered supply chain difficulties, customer experience, continuous improvement, and so on. We spoke about how we can apply the methodology of continuous improvement to any service-based organization, from retail and hospitality to accounting and marketing businesses.</span><br /> <br /></p> <p><a href="https://theleaneffectpodcast.com/"><span style= "font-weight: 400;">https://theleaneffectpodcast.com/</span></a></p> <p><a href= "https://www.facebook.com/TheLeanEffectPodcast"><span style= "font-weight: 400;">https://www.facebook.com/TheLeanEffectPodcast</span></a></p> <p><a href= "https://www.facebook.com/groups/272448766629082/"><span style= "font-weight: 400;">https://www.facebook.com/groups/272448766629082/</span></a></p> <p><a href= "https://www.linkedin.com/company/the-lean-effect-podcast/"><span style="font-weight: 400;"> https://www.linkedin.com/company/the-lean-effect-podcast/</span></a></p> <p><span style="font-weight: 400;">Insta: @theleaneffectpodcast</span></p> <p><span style="font-weight: 400;">T</span><span style= "font-weight: 400;">witter @EffectLean</span></p> <p><strong><br /></strong><strong>Guest:</strong> <strong>Keith Ingels</strong></p> <p><a href= "https://www.linkedin.com/in/keith-ingels-14453615/"><span style= "font-weight: 400;">https://www.linkedin.com/in/keith-ingels-14453615/</span></a></p> <p><span style= "font-weight: 400;">keith.ingels@raymondcorp.com</span></p> <p><strong><br /></strong><strong>Host: Mark Dejong:</strong></p> <p><a href= "https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/"> <span style= "font-weight: 400;">https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/</span></a></p> <p><a href="mailto:Mark@4ppartners.ca"><span style= "font-weight: 400;">Mark@4ppartners.ca</span></a></p> <p><a href="https://www