IT in the Retail World

<p>Ali Bouhouch (<a href="https://www.linkedin.com/in/ali-bouhouch-4774372/">LinkedIn</a>) has more than 20 years of experience in the tech industry and he currently serves as the CTO & VP of Enterprise Architecture at <a href="https://www.sephora.com/">SEPHORA</a>. It may seem odd that a makeup company has such an intense focus on tech, but when you dig a little deeper, it’s clear that technology is a key driver in the retail industry and a large part of how Sephora will grow in the future.</p> <p> </p> <p>In this episode, Ali and Ian discuss applications that allow customers to virtually try on Sephora products, how the company is using AI and big data and so much more.</p> <p> </p> <p>Topics Discussed: Innovation, AI, retail, VR, technology, customer experience, machine learning, applications.</p> <p> </p> <p>IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at <a href="https://www.salesforce.com/products/platform/features/mobile/">salesforce.com/buildmobileapps.</a></p> <p>Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM. Read: <a href="https://www.technologyreview.com/collection/ai-meets-crm-transforming-customer-experiences/">AI Meets CRM: An MIT Tech Review Whitepaper</a></p> <p>The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at <a href="http://www.themission.co/subscribe">themission.co/subscribe</a>.</p>