Is saying ”I‘m sorry” useless?

"I'm sorry" could be empathic, sympathetic, apologetic, manipulative or meaningless. This conversation has made me much more aware of how "I'm sorry" is used in everyday interactions and where I use it. I said "sorry" to my husband just this morning when I stepped in front of him as he was heading to the coffee pot.   Listen in as Kristin Bainger, Wayne Buckhanan, Tim Hawkes and I try to sort through what "I'm sorry" actually means and if it is a useful piece of communication or if we should remove it from our conversations. We didn't even get into the use of <a href='https://www.youtube.com/hashtag/sorrynotsorry'>#SorryNotSorry</a>   To learn about the panelists, please visit their LinkedIn profiles: Tim Hawkes: <a href='https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbVRzX21CYU8zdExPYzNIMTEzTG1pVlRKYk5QQXxBQ3Jtc0trN1RHOUNhN2tHYnJFbFhiclR1eEJhTzlEaEFEOGV1OGt5QXpkeU1HRjItZGItMjNmY0NlRUhEc3VWZElIVkI2cXZQajR3YlE3UlB2UnhWMWxEZTlxaE5qWkRDZzVrVHNTaDFMOG03NkI2TUhLSDQ3SQ&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Ftimhawkes%2F'>https://www.linkedin.com/in/timhawkes/</a> <a href='https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbjBRdnFCQVA5X1BKN0lhOHpLMlJOc0VoVldvQXxBQ3Jtc0ttN2J1emVpS0JjNXEzdHY4WEV6MGFxcDBLSG5Hak1DeDJxSDFKdzJVLXVlVkdCZENTaEZ3blRaNk9EVGkyZVNYeHRhMWUwanRrMER2TTJLdG9COXY3bXNpOEhaZDhUcjVJZk9Sc3FfbkJWSmpOMTFXNA&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fkristin-g-bainger-she-her-6aa5866%2F'>Kristin Bainger: </a><a href='https://www.linkedin.com/in/kristin-g-bainger-she-her-6aa5866/'>https://www.linkedin.com/in/kristin-g-bainger-she-her-6aa5866/</a><a href='https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbjBRdnFCQVA5X1BKN0lhOHpLMlJOc0VoVldvQXxBQ3Jtc0ttN2J1emVpS0JjNXEzdHY4WEV6MGFxcDBLSG5Hak1DeDJxSDFKdzJVLXVlVkdCZENTaEZ3blRaNk9EVGkyZVNYeHRhMWUwanRrMER2TTJLdG9COXY3bXNpOEhaZDhUcjVJZk9Sc3FfbkJWSmpOMTFXNA&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fkristin-g-bainger-she-her-6aa5866%2F'>  </a> <p>Dr. Wayne Buckhanan: <a href='https://www.l