Inside HSBC Bank USA's Innovation Strategy

In this latest episode of Fintech Unfiltered, Jeremy to Balkin, the head of innovation at HSBC Bank USA talks to Bank Innovation about HSBC’s lofty innovation strategy for 2018, including everything from system upgrades to installing a real robot in the bank branch. Listen to Balkin talk about all this as well as HSBC’s other innovation milestones in 2018, what’s on the roadmap for 2019 as well as what the future of banking will look like, in his opinion.