Inside Design with Kandrac & Kole – Guest Jay Helser of Helser Brothers Hardware

<p><span class="s1">Intro:</span></p> <p class="p2"><span class="s2">We are excited to have Jay Helser as our guest today.<span class="Apple-converted-space"> </span> We were very honored that Helser Brothers was our very first “podcast sponsor”. <span class= "Apple-converted-space"> </span> It’s so nice to do business with nice people who not only have a lot of pride in their company but do so many things right!</span></p> <p style="padding-left: 40px;"><span class="s1">1. A Bit About Helser</span></p> <ol class="ol1"> <li style="list-style-type: none;"> <ol class="ol2"> <li class="li3"><span class="s2">Fully custom manufacturer of drapery hardware sold to the trade</span> <ol class="ol3"> <li class="li4"><span class="s2">Their customer service agents (called the “Rod Squad”) are trained to help designers and drapery workrooms work out solutions to difficult window configurations.<span class="Apple-converted-space"> </span> They are “retired” interior designers and drapery workroom owners with many decades of experience.</span></li> </ol> </li> <li class="li3"><span class="s2">They have an outstanding reputation</span></li> <li class="li3"><span class="s2">Any order over $100 is shipped free</span></li> <li class="li3"><span class="s2">Equipped with vintage tools to produce hand forged wrought iron hardware and modern tools to produce contemporary hardware</span></li> <li class="li5"><span class="s2">24 years in business.<span class= "Apple-converted-space"> </span> Started with his brother Mark when they were in their mid 20’s</span></li> </ol> </li> <li class="li1"><span class="s1">Tell us about the “early days”</span> <ol class="ol2"> <li class="li3"><span class="s2">Your background</span></li> <li class="li3"><span class="s2">The “doorbell” story</span> <span class="s3">☺</span></li> <li class="li5"><span class="s2">Your family</span></li> </ol> </li> <li class="li1"><span class="s1">HELSER BROTHERS today</span> <ol class="ol2"> <li class="li3"><span class="s2">How many employees do you have?</span></li> <li