Improving the User Experience in a Zero Trust World: Event Recap with Willie Hicks

Willie Hicks, CTO of Public Sector at Dynatrace joins Carolyn and Mark to unpack the recent ATARC event: Improving the User Experience in a Zero Trust World. At this federal breakfast summit, sponsored by Dynatrace and Amazon Web Services, we heard from some of the most prominent technology leaders focused on Zero Trust including Nicole Willis, Jamie Holcombe, Mickey Iqbal, and more. Listen in as Mark and Willie give highlights and takeaways from the event. Be sure to follow the link in the show notes to see the full event On-demand! Episode Table of Contents[00:30] Guest Speakers at the ATARC Event: Improving the User Experience in a Zero Trust World [07:55] Zero Trust Should Be a User Experience Enabler [14:41] OMB Is Pushing to Move Too Fast [20:05] How to Ensure Zero Trust Does Not Disrupt the Employee User Experience Episode Links and Resources Guest Speakers at the ATARC Event: Improving the User Experience in a Zero Trust WorldCarolyn: So today we're reviewing top takeaways from ATARC 's Federal Breakfast Summit, Improving the User Experience in a Zero Trust World. Which those two things, user experience, and zero trust, are kind of a direct conflict for me, but we'll get to that. The conference was sponsored by AWS and Dynatrace, and it's available on-demand for our listeners at ATARC.org. Also, we have Willie Hicks, our Federal Chief Technologist at Dynatrace. Willie, you were a keynote speaker at the event. I'm too biased to say you were my favorite so I won't say that. I mean, everybody was really good. Jamie was super exciting. Let me just review who our speakers were. So our keynote speaker around zero trust was Grant Schneider. He brought a really interesting perspective because he's former white house. So he was the senior director of cybersecurity services. So former federal CISO, and now he's in industry at Venable. Then we had our next keynote around the user experience was the very entertaining Jamie Holcomb. He's the CIO at U.S. Patent and Trademark office. And then my favorite, Wil