I'm Like a Facebook Call Centre

<p><em>Have you ever heard of a Facebook Community Manager?</em> </p><br><p>Me neither, until I met Zoe McKeown, Community Manager, through a challenge I participated in. When I found out that there was someone behind the magic of the group, I had to snoop her out to learn more. And when I found out she helps people grow a successful and engaged Facebook group on their own, say no more - I was in.</p><br><p>I felt stuck kind of floundering in the Facebook group I created (<a href="https://www.facebook.com/groups/2684437078479085" rel="noopener noreferrer" target="_blank">Connections, Coffee &amp; Confidence Community</a> - consider this your official invitation!) and Zoe helped me turn it into a growing, happy and safe place for women in business to chat, help each other out and learn a bit more about communications strategies.</p><br><p>If you are growing a Facebook Community or thinking of setting one one, this is an episode you want to listen to, coffee &amp; notebook in hand.</p><p><br></p><h3><strong>Key Points</strong>:</h3><ul><li><strong>What is a Community Manager?</strong> (<em>3:48</em>)</li><li><strong>What Does a Community Manager Do?</strong> (<em>4:00</em>)</li><li><strong>A Secret Job</strong> (<em>5:23</em>)</li><li><strong>An Intuitive Team: Working Towards a Goal within a Strategy</strong> (<em>7:27</em>)</li><li><strong>Data &amp; Tracking:</strong> Page vs Group, Big vs Small Group (<em>8:49</em>)</li><li><strong>Certification and Experience</strong> (<em>10:55</em>)</li><li><strong>Daily Structure: </strong>Avoid the Time Suck (<em>12:45</em>)</li><li><strong>Hi, I'm a Facebook Community Manager</strong> (<em>16:15</em>)</li><li><strong>Facebook Jail</strong> (<em>9:16</em>)</li><li><strong>#1 Question for a Facebook Community Manager:</strong> Her Advice on Growth and Engagement (<em>20:39</em>)</li><li><strong>How Do You Become a Facebook Community Manager?</strong> (<em>21:15</em>)</li><li><strong>Advice for a Non-Traditional Job Seeker/Creator:</strong> Life Advice (<em>24:50</em>)</li><