Humour, Culture and the ROR: Return On Relationships with Michael Kerr

<div class=""> <p class="MsoNormal"><strong>Quote:</strong> <em>“If you want to provide more remarkable customer service, that is memorable, and you want to build a thriving positive workplace culture, then I think you have to realize that this is NO JOKE!”</em> <strong>Michael Kerr </strong><strong> </strong></p> <p class="MsoNormal">We are not all blessed with the humour gene. Some of us struggle to add levity and a bit of comic relief into our workplace, but it can be a great way of creating a more inspiring and happy workplace culture that can give a whole new energy to your team. On this episode of Authentic Living With Roxanne, we are thrilled to welcome Hall of Fame speaker, Michael Kerr to share his thoughts on how you can make yourself more approachable as a leader and show your team that work can be fun as well as productive.</p> <p class="MsoNormal">This was such a great interview packed with so much interesting information about workplace conflict that we decided to turn it into a 2-part series. Be sure to tune in again next week for part II.</p> <p class="MsoNormal">Michael is a Canadian Hall of Fame Speaker who travels the world researching, writing, and speaking about inspiring workplace cultures, and businesses that leverage their humour resources to drive outrageous results for their employees and their customers.</p> <p class="MsoNormal"><strong>Authentic Touch Points:</strong></p> <ul> <li class="MsoNormal">Michael’s journey to the stage. 2:30</li> <li class="MsoNormal">The evolution from humour to culture. 5:00</li> <li class="MsoNormal">Humour across the sectors. 8:00</li> <li class="MsoNormal">It’s about taking ourselves lightly. 11:30</li> <li class="MsoNormal">Strategy to change corporate culture. 15:00</li> </ul> <p class="MsoNormal">Michael’s ideas on building better workplace cultures have been featured in hundreds of publications worldwide, while his Inspiring Workplaces blog has been recognized as one of the top-30 workplace blogs in the world. He is also the author of 8 books, includ