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A Service Blueprint is a is a diagram that shows how a service really works in detail. It connects the customers experience with the people and activities that help deliver that service.

In this version of the podcast, coach Simon Gough explains how to use Service Blueprints and why it makes Design Thinking even more powerful.

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A Service Blueprint is a is a diagram that shows how a service really works in detail. It connects the customers experience with the people and activities that help deliver that service.

In this version of the podcast, coach Simon Gough explains how to use Service Blueprints and why it makes Design Thinking even more powerful.

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A Service Blueprint is a is a diagram that shows how a service really works in detail. It connects the customers experience with the people and activities that help deliver that service.

In this version of the podcast, coach Simon Gough explains how to use Service Blueprints and why it makes Design Thinking even more powerful.

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How to use Service Blueprints

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