How To Source Talent with Brenda Neckvatal

<p><span style="font-weight: 400;">Brian’s guest is the host of the Best Practices in Human Resources podcast, as well as a business professional and author. Brenda Neckvatal is currently growing three businesses simultaneously, including an online HR training app.  One course she offers is How To Source Talent, and it’s one she thinks every HR individual should experience.  </span></p> <p> </p> <p><span style="font-weight: 400;">One talent that potential hires should have is customer service.  Brenda reminds us that the transaction doesn’t end when the credit card is swiped.  For anyone who has an issue with their purchase, customer service involves solving problems.  It’s important to make sure your employees know how to properly handle certain situations.  </span></p> <p> </p> <p><strong>What You’ll Learn:</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">How Brenda gives back to the law enforcement community.</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">About the three businesses that Brenda is currently growing.</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">What you can learn from working retail.  </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">What seminars and training groups Brenda utilizes.  </span></li> </ul> <p> </p> <p><strong>Favorite Quote:</strong></p> <p><span style="font-weight: 400;">“At some point you can’t work in your business, you have to work on it.” -Brenda Neckvatal </span></p> <p><span style="font-weight: 400;">--</span></p> <p><span style="font-weight: 400;">Brian McKittrick is a career sales professional that has been in the industry for over 20 years. Working to pay his own way since the young age of 14, Brian’s not afraid to admit that he’s wasted time, money, and effort on the wrong choices. However, through it all he’s learned a lot.  His goal now is to keep sales, small business, and entrepreneurship simpl