How to nurture the best client relationships, with gourmet gift business owner Lucia E. Robles

<p dir="ltr">Corporate gift giving can often feel stale, depersonalized, and obligatory. But our latest guest, President, co-founder, and Chef Lucia E. Robles, is on a mission to change that — and help companies build better relationships with those they work with. Lucia also knows a thing or two about building great client relationships through top-notch customer service. As the owner of a luxury B2B gourmet gift company, it’s a cornerstone of her business. </p> <p><strong> </strong></p> <p dir="ltr">Lucia is a pastry chef turned business owner, a Le Cordon Bleu graduate, who is the president and co-founder of the high-end luxury B2B gourmet gift company, Lucia & Co. Her firm makes consistent client appreciation gifting possible with their customizable auto done-for-you gift plans, and specializes in working with professionals who have compliance sending and spending regulations.</p> <p><strong> </strong></p> <p dir="ltr">At 40 Strategy, we’re also a client of Lucia & Co. — we can vouch for their excellent customer service and gifts with a personalized touch.</p> <p><strong> </strong></p> <p dir="ltr">Listen to the full episode for more on how companies can be better gift-givers, the secret to top-notch customer service, the power of intention-setting, and more. </p> <p><strong> </strong></p> <p dir="ltr">Here’s a Glimpse of What You’ll Learn: </p> <p><strong> </strong></p> <ul> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">More about Lucia’s business, which involves B2B gifting</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">The key to great (and sincere) customer service </p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">The mistake that people (and companies) make when it comes to gift-giving</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">How Lucia went from foodie and pastry chef to small business owner</p> </li> <li dir="ltr" aria-level="1"> <p dir="ltr" role="presentation">Some of the growing pains Lucia has experien