How to Manage Negativity and Trolling on Social Media

What is your organisation’s instant response when you are faced with negativity on social media? Do you even react? Fear of criticism and managing waves of public commentary is one of the greatest challenges for government and public sector. It also stunts their social media growth. In this episode I discuss: How to handle negativity and trolling on social media Why you shouldn’t build your strategy on the 1%; Why the public must be listened to and how to do it; I speak to Tony Rino, who has published an article in the McMaster Journal of Communication on this very topic. So stay tuned! --- WIN Our Weekly Show Prize Subscribe to our https://www.youtube.com/channel/UCfe4HXtchsbDe10rX0owwoA (YouTube Channel) or https://public-sector-marketing.captivate.fm/listen (Podcast), leave a comment on any social network about the episode, use the hashtag #PublicSectorMarketingShow Also get a 50% discount on a https://publicsectormarketingpros.com/training-courses/ (course) of your choice with us! --- Subscribe, Rate & Review Subscribe for a new episode each and every Thursday. You can also watch our show on Wednesdays on https://www.youtube.com/channel/UCfe4HXtchsbDe10rX0owwoA (YouTube) or https://www.facebook.com/publicsectormarketingpros (Facebook).  If you are a regular listener, please rate and review our show. --- Feedback Don’t forget to get in touch with your questions. I love hearing from my listeners, don’t be a social media stranger. Tweet me at: http://twitter.com/JSTweetsDigital (@JSTweetsDigital) If you would like to be a guest on the show, please get in touch. Email Joanne at info@publicsectormarketingpros.com.  --- The Public Sector Marketing Show is a weekly podcast dedicated to digital marketing and social media insights for government and public sector pros hosted by Joanne Sweeney, founder of the https://publicsectormarketingpros.com/ (Public Sector Marketing Institute).