How to Handle Unhappy Clients Who Ask for Refunds

<p><span style="font-weight: 400;">At some point in your sales career, you’re bound to encounter an unhappy customer who wants a refund.</span></p> <p> </p> <p><span style="font-weight: 400;">When you do, you must resist the temptation to argue and prove them wrong.</span></p> <p> </p> <p><span style="font-weight: 400;">Instead of trying to win the argument, you should be trying to win your relationship with the client. </span></p> <p> </p> <p><span style="font-weight: 400;">How do you do that? Ask them these empathetic questions and your victory is secured.</span></p> <p> </p> <p><span style="font-weight: 400;">Follow us on</span> <a href= "https://www.youtube.com/channel/UCQ5mWx_XYGRbpcV8zjGhorg"><span style="font-weight: 400;"> YouTube</span></a> <span style="font-weight: 400;">and visit our</span> <a href= "https://www.facebook.com/groups/salesrevolutiongroup"><span style= "font-weight: 400;">Sales Revolution Facebook Group</span></a> <span style="font-weight: 400;">to get more of these tips. </span></p> <p> </p> <p><strong>Resources:</strong></p> <p><a href="https://emojipedia.org/check-mark-button/"><span style= "font-weight: 400;">✅</span></a> <span style= "font-weight: 400;">Join the</span> <strong>Sales Revolution</strong><span style="font-weight: 400;">: If you’re ready to do sales differently, you’re in the right place. This community is for entrepreneurs and sales pros to connect, grow, + learn the new (and highly improved) connection-based way of selling.</span> <a href= "https://www.facebook.com/groups/salesrevolutiongroup"><strong>https://www.facebook.com/groups/salesrevolutiongroup</strong></a></p>