How to Get Your Anger Under Control in a Negotiation

<p>It’s become fairly evident that emotions play a large part in negotiations. Being able to manage your emotions is one of the most important parts of a negotiation. When things go sideways, frustration builds, and tempers flare, what do you do? How do you keep your emotions from spinning out of control? </p> <p>Svitlana Kalitsun realized through her career as a lawyer that negotiation techniques aren’t taught—but they’re expected of lawyers. So she sought out negotiation training and found her calling. Now, Svitlanais a trainer at the Negotiation Academy, based in Vienna, Austria. She has 10+ years of experience working in leading law firms and large corporations. Svitlana is one of the leading women in the world at what she does. </p> <h2>Outline of This Episode</h2> <ul> <li>[2:30] Svitlana Kalitsun’s background in negotiation</li> <li>[4:57] Why we counter emotion with emotion </li> <li>[6:52] How to counteract an angry response</li> <li>[11:41] How to deal with a counterparts emotion</li> <li>[17:11] What happens after you’ve cooled down?</li> <li>[18:24] Why “I feel” versus “you are”</li> <li>[22:00] Emotion is a distraction from the negotiation </li> <li>[22:52] How to connect with Svitlana Kalitsun</li> </ul> <h2>Connect with Svitlana Kalitsun</h2> <ul> <li>Connect on <a href= "https://www.linkedin.com/in/svitlanakalitsun/?originalSubdomain=at" target="_blank" rel="noopener">LinkedIn</a></li> <li><a href="https://www.necademy.com/svitlana-kalitsun/" target= "_blank" rel="noopener">The Negotiation Academy</a></li> </ul> <h2>Connect With Mark</h2> <ul> <li>Follow Negotiations Ninja on Twitter: <a href= "https://twitter.com/NegotiationPod" target="_blank" rel= "noopener">@NegotiationPod</a></li> <li>Connect with Mark <a href= "https://www.linkedin.com/in/markraffan/" target="_blank" rel= "noopener">on LinkedIn</a></li> <li>Follow Negotiations Ninja <a href= "https://www.linkedin.com/company/negotiations-ninja-podcast" target="_blank" rel="noopener">on LinkedIn</a></li> <li>Connect on Instagram: <a href= "ht