How to get compensated for future Southwest Airlines delays

<p>Southwest Airlines is being fined $140 million by the U.S. Department of Transportation after last year’s holiday travel meltdown. But the majority of that money will go toward compensating future Southwest customers who arrive at their destination three or more hours late — if the issues were caused by something under the airline’s control. Plus, one state put a price tag on untreated mental illness. The costs were staggering.</p>