How to Gather Customer Insights #1857

<p><span style="font-weight: 400;">In episode #1857, Neil and Eric talk about how to gather customer insights. While numbers are important, hearing from the customers themselves is equally important, so get talking to them when you can! Tune in today to hear it all!</span></p> <p><strong>TIME-STAMPED SHOW NOTES:</strong></p> <ul> <li><strong>[00:25]</strong> <span style= "font-weight: 400;">Today’s topic: How to Gather Customer Insights.</span></li> <li><strong>[00:27]</strong> <span style= "font-weight: 400;">Numbers only tell you half the story; customer insight stories are the other half!</span></li> <li><strong>[01:05]</strong> <span style="font-weight: 400;">What a non-buyer survey is and how this helps with understanding customers.</span></li> <li><strong>[02:41]</strong> <span style="font-weight: 400;">Some top survey tools that Neil and Eric both use.</span></li> <li><strong>[03:00]</strong> <span style= "font-weight: 400;">Examples of companies with great customer development.</span></li> <li><strong>[04:01]</strong> <span style="font-weight: 400;">Talk to people and make sure you talk to enough of them. </span></li> <li><strong>[04:45]</strong> <span style="font-weight: 400;">That’s it for today!</span></li> <li><strong>[04:45]</strong> <span style="font-weight: 400;">To stay updated with events and learn more about our mastermind, go to the</span> <a href="https://marketingschool.io/live"><span style= "font-weight: 400;">Marketing School</span></a> <span style= "font-weight: 400;">site for more information or call us on 310-349-3785!</span></li> </ul> <p> </p> <p><strong>Links Mentioned in Today’s Episode:</strong></p> <p> </p> <p><a href="https://www.surveymonkey.com/"><span style= "font-weight: 400;">SurveyMonkey</span></a></p> <p><a href="https://www.typeform.com/"><span style= "font-weight: 400;">Typeform</span></a></p> <p><a href="https://superhuman.com/"><span style= "font-weight: 400;">Super Human</span></a></p> <p><a href="https://www.levelshealth.com/"><span style= "font-weight: 400;">Levels</