How to Deliver Happiness with Jenn Lim

<p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">In today’s episode, our guest is Jenn Lim. She is a global workplace expert, bestselling author, speaker, executive coach, and the CEO and co-founder of Delivering Happiness [DH], a company that grows purpose-driven organizations with more profitable and sustainable approaches to business. Jenn launched two bestselling books—Delivering Happiness in 2010 and authored Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact. </span></p> <p><strong>[3:40] Why should I listen to you?</strong></p> <p><span style="font-weight: 400;">I just love real talk. I simply prefer to dive in sooner than most people, and I enjoy getting to know people on a personal level. So the only way I think I can do that is by expressing myself from the core. We had meaningful conversations where I learned a lot of things. I learned more about how to implement sustainable scientific happiness in my company. </span></p> <p><strong>[5:28] Where did that pop out for you? </strong></p> <p><span style="font-weight: 400;">I think multiple levels, but the most important is my inner circle. We had to sit and talk to ourselves; some saw this as a good thing, while others saw it as a bad thing. We had conversations about setting the right priorities, doing the right thing, and lots more. </span></p> <p><strong>[8:48] Can you break down the birth of this idea? </strong></p> <p><span style="font-weight: 400;">I launched a book with Tony Shea, the late CEO of zappos.com in 2010 and the book was titled delivering happiness. We didn't have an idea about how well it did and realized there was a demand for happiness in the world. Tony co-founded a company called delivering happiness and the purpose was to help other organizations focus on how to create happy environments for the staff and customers. If there is happiness in an organization, you’ll have a more sustainable profitable business. At the end of 2020, I lost my co-founder and one of