How to become a “customer obsessed” logistics provider

<p>On this episode, Grace is joined by ArcBest’s vice president of customer experience and marketing Lori Brooks to discuss how the company has built a “customer obsessed” culture to help retailers become agile in 2021. She shares best practices and examples of how her team has helped customers keep up with unprecedented demand during this year’s supply chain crisis.</p><p><a href="https://podcasts.apple.com/us/podcast/point-of-sale/id1551385543">Follow Point of Sale on Apple Podcasts</a></p><p><a href="https://open.spotify.com/show/6vePQyT9Mnkan9pJmYPrPa?si=Q2ubOtb-SuO01jopaYzoyA&dl_branch=1">Follow Point of Sale on Spotify</a></p><p><a href="https://www.freightwaves.com/podcasts">More FreightWaves Podcasts</a></p>