How Slack changed Apple’s employee culture, with Zoë Schiffer

Apple has had a lot going on lately: we did a whole episode about the controversial child protection photo scanning features, which have now been delayed. A law in South Korea might force the company to change how App Store payments work; the company settled a Japanese case about the App Store recently, as well as a class-action lawsuit in this country. The verdict in the Epic trial will arrive and there are renewed questions about Apple’s relationship with the Chinese government. And, of course, it’s September — the month when new iPhones usually come out. But in the background, Verge senior reporter Zoë Schiffer has spent the past few months publishing story after story about unhappy Apple employees, who are starting to talk to the press more and more about what working at Apple is like, and how they’d like it to change. Nilay Patel talks to Zoë about the work she's been doing and what the future holds. Links: Here’s why Apple’s new child safety features are so controversial https://bit.ly/3n9E07W Apple delays controversial child protection features after privacy outcry https://bit.ly/38QdWX2 Apple and Google must allow developers to use other payment systems, new Korean law declares https://bit.ly/3BQeXeb Apple concedes to let apps like Netflix, Spotify, and Kindle link to the web to sign up https://bit.ly/3kT88Sg Epic Games v. Apple: the fight for the future of the App Store https://bit.ly/3ySf873 Slack CEO Stewart Butterfield on competing with Microsoft, the future of work, and managing all those notifications https://bit.ly/2VqBZck Apple employees circulate petition demanding investigation into “misogynistic” new hire https://bit.ly/3h4Sqm4 “Misogynistic” Apple hire is out hours after employees call for investigation https://bit.ly/3naaL5c Apple asks staff to return to office three days a week starting in early September https://bit.ly/3yNcUWn Apple employees push back against returning to the office in internal letter https://bit.ly/3BJYSXy Apple delays mandatory return to office until January 20