How Personalization Improves Customer Experience with Albert Liu, Channel Director at Dynamic Yield

<p>In this episode, John and Albert have a chat about paid loyalty programs, how eCommerce brands can get the most out of their tech stack, and when brands should incorporate a tool like Dynamic Yield.&nbsp;</p> <p>-</p> <p>We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here:<a href="https://gorgias.grsm.io/avexoffer6592" rel="ugc noopener noreferrer" target="_blank"> https://gorgias.grsm.io/avexoffer6592</a></p> <p>-</p> <p>This podcast is hosted by <a href="https://avexdesigns.com/" rel="ugc noopener noreferrer" target="_blank">Avex Designs</a>: a design, development, and growth e-commerce agency specializing in Shopify Plus.</p> <p>-</p> <p>Connect With Us: <a href="https://www.linkedin.com/in/albertcliu79/" target="_blank">Albert Liu</a>, <a href="https://linkedin.com/jsurda" rel="ugc noopener noreferrer" target="_blank">John Surdakowski</a></p>