How has making/closing sales changed since 2020?

<p>It seems like things are really different than they were before the pandemic and I wondered if how sales are made has changed.</p> <p> </p> <p>Brandon Mahoney said he thinks the pandemic simply accelerated changes that were already coming. More self-service and remote sales rather than people in boardrooms giving presentations.</p> <p> </p> <p>Joey Robert Parks and Gary Fredricks agreed with each other in that it’s great because they have a bigger reach. They can now have clients all over the country (or the world). But the downside is they feel like they can’t really connect with people because “something” is missing.</p> <p> </p> <p>It is body language or something more? They weren’t sure.</p> <p> </p> <p>It used to be you would go to lunch, maybe have drinks or some coffee. Discuss business eye to eye and end the conversation with a handshake.</p> <p> </p> <p>Now it’s all back and forth via email or an app and people show up know exactly what they want because they have been able to do the research themselves. They don’t need you to educate them.</p> <p> </p> <p>I have also noticed that consumers have gotten pickier about the services they use because they have more options. Four years ago a client in the UK would have hired someone in the UK who could show up in their office. Now they can hire me and it’s no different because even the person in the UK isn’t coming to their office anymore.</p> <p> </p> <p>There are certainly pros and cons about how business is done now.</p> <p> </p> <p>What changes to the marketing and sales process do you think we missed? What is different for you now as opposed to 2019?</p> <p> </p> <p>Connect with the panelists: Brandon Mahoney: https://www.linkedin.com/in/brandoncmahoney/</p> <p>Gary Fredericks: https://www.linkedin.com/in/garyfredericks/</p> <p>Joey Robert Parks: https://www.linkedin.com/in/joeyrobertparks/</p> <p>Dr Robyn Odegaard: <a href='https://www.linkedin.com/in/robynodegaard/'>https://www.linkedin.com/in/robynodegaard/</a></p> <p> </p> <p>Want a summary of the