How do you deal with conflict involving multiple people?

<p>This conversation was WAY harder than I expected it to be. We have all be in many situations where there was a conflict involved several people. But the only real helpful solution is to be proactive.</p> <p> </p> <p>Todd Karges brought it up towards the middle of the discussion. You have to have an upfront agreement (I call it a Team Communication Fingerprint) so you have something to hold people accountable to.</p> <p> </p> <p>Otherwise –</p> <p> </p> <p>Jim Tam pointed out that it depends on your role in the situation. If you are the leader, you can somewhat take charge and made decisions. But if it is an issue with a group of your peers, the only option is to try to get everyone’s opinions and help create a consensus.</p> <p> </p> <p>Rick Alcantara shared a situation on an athletic team he was coaching where a player simply wasn’t pulling his weight so Rick enlisted one of his teammates to address the problem.</p> <p> </p> <p>I think it depends if the conflict is task related or a personal thing. For tasks you can all sit down in a room and hash out who is doing what in a logical way. When personal feelings get involved, it’s a lot harder.</p> <p> </p> <p>Do you have any tried and true go-to methods for dealing with conflict involving multiple people if there wasn’t a team agreement upfront?</p> <p> </p> <p>Connect with the panelists:</p> <p>Jim Tam: https://www.linkedin.com/in/jimtam/</p> <p>Is a Principal Client Director with Korn Ferry’s Digital group where he advises organizations on how to improve their sales effectiveness through using world-class sales methodology and technology.</p> <p> </p> <p>Rick Alcantara: https://www.linkedin.com/in/rickalcantara/  </p> <p>He does public relations, digital marketing and crisis communication at Rick Alcantara consulting</p> <p> </p> <p>Todd Karges: https://www.linkedin.com/in/toddkarges/</p> <p>Has a background in project management and building agile development mindsets.  He is a transformation and change management practitioner and a leadership development co