How Digify Africa successfully educates with the help of WhatsApp chatbots

<p>For Digify Africa, it is important to give people easy access to information about social media and digitization. In South Africa, WhatsApp is one of the most used messenger apps – on average, <a href="https://www.messengerpeople.com/global-messenger-usage-statistics/">93.2% of South Africans use the green messenger</a>. Therefore, it was obvious to use this communication channel for the educational program. To enable this in an automated, 24/7 and scalable way, our team created the WhatsApp chatbots Naledi, Kitso and Lesedi.</p>