How Customer Experience be a Moat for the Startups?

<p><a href="https://www.linkedin.com/in/john-d-hanson-elevatingbusinesstoheroicsuccess/"><strong>John D. Hanson</strong></a></p> <ul> <li>Director, Accelerated Revenue</li> <li>CX &amp; Winning Consultant</li> </ul> <p>Sharing his valuable insights on:</p> <ol> <li>What is Customer Experience (CX), and Why is it so Important?</li> <li>Role of Customer Love/Obsession in Investors' Funding, and How can CX help?</li> <li>How can CX help SaaS Startups Retain their Customers?</li> <li>How Customer Experience be a Strongest Moat for the Startups?</li> <li>Case Study of Zappos.com, how they engraved CX as its culture, to eventually get acquired for $1 Bn by Amazon!</li> </ol>