How Colin Nederkoorn doubled down on innovation to grow Customer.io

<p><strong>Key Points</strong></p><ul> <li>How Colin and Customer.io broke into their category (01:22)</li> <li>My thoughts on product-based differentiation (03:03)</li> <li>What game Customer.io is trying to win (04:34)</li> <li>How Colin is trying to differentiate Customer.io (05:47)</li> <li>Colin's thoughts on building and running a distributed company (09:06)</li> <li>My view on new ways of management (10:53)</li> <li>How Colin thinks about moats (12:40)</li> <li>Colin's take on the big players in his category (16:12)</li> <li>How Customer.io attracts tech-savvy buyers (20:30)</li> <li>My thoughts on competing through innovation (21:22)</li> <li>My advice on building a personal brand (25:35)</li> <li>Wrap up (28:27)</li> </ul><p><strong>Mentioned:</strong><br><a href="https://www.tesla.com/">Tesla</a><br><a href="https://www.lucidmotors.com/">Lucid</a><br><a href="https://www.drift.com/">Drift</a><br><a href="https://www.intercom.com/">Intercom</a></p><p><strong>My Links:</strong><br><a href="https://twitter.com/peeplaja">Twitter</a><br><a href="https://www.linkedin.com/in/peeplaja/">LinkedIn</a><br><a href="https://peeplaja.com/">Website</a><br><a href="https://wynter.com/">Wynter</a><br><a href="https://speero.com/">Speero</a><br><a href="https://cxl.com/">CXL</a></p>